Tanggal |
: 5 - 6 Desember 2018
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Tempat*) |
: Hotel ASTON
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Pembicara |
: Senior Trainer V!SILAYAN Learning Services |
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Investasi |
: Rp 3.600.000,- / Peserta
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Keterangan |
: - Earlier Registered Discount : Disc. 10% jika pembayaran |
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dilakukan 1 bulan kalender sebelum kegiatan dimulai. |
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- Quantity Discount : Disc. 10% per peserta untuk |
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pengiriman 5 peserta atau lebih pada kelas yang sama |
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(tidak berlaku untuk harga khusus atau harga promo). |
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Sasaran |
: - Para FRONTLINER |
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- Para BACKOFFICE Team |
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- Para LEADER di semua tingkatan & divisi |
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Agenda |
: DAY 1 |
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- A journey to the World-Class SERVICE Organization |
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- Putting SERVICE Supply Chain into PRACTICE |
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- Developing SERVICE Culture using PSP |
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- The WORK-Place's effect in SERVICE |
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- Identify Key-Factors in SERVICE |
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DAY 2 |
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- SERVICE Performance Improvement Tips, Tricks & Best Practices
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- SERVICE Process & Quality Improvement techniques |
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- Exploring & Managing SERVICE Metrics |
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- Sustaining the "SERVICE" |
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Informasi & Pendaftaran |
: V!SILAYAN Learning Services |
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Menara Kuningan 10th Floor, Suite V |
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Jl. H. R. Rasuna Said Kav 5, Jakarta 12940 - Indonesia |
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Phone: +62-21-30014999 - Fax: +62-21-30014988 |
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Informasi via email: info@visilayan.com |
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Pendaftaran via email: registration@visilayan.com |